Privacy Policy

LM Diversity Spares (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us via email or phone, or interact with us at any of our physical locations.

1. Information We Collect

We may collect and process the following categories of information:

1.1 Personal Identification Information

Your name, phone number, email address, and other contact details when you voluntarily provide them through our website, telephonically, or in person.

1.2 Transaction Information

Details related to your inquiries, quotations, purchases, invoices, payments, and delivery arrangements.

1.3 Technical Data

Information such as IP address, browser type, device details, and usage data when you interact with our website.

1.4 Location Data

Information provided when arranging deliveries or collected from your device if location features are enabled.

2. How We Use Your Information

We use the information collected for the following purposes:

• To Process Orders: Provide quotations, confirm purchases, fulfil engine or gearbox orders, and arrange delivery.
• To Communicate With You: Respond to inquiries, send order updates, and (with consent) share promotions or offers.
• To Improve Our Services: Analyse website usage and customer interactions to enhance our service quality.
• To Comply With Legal Requirements: Meet tax, regulatory, accounting, and legal obligations.

3. Sharing Your Information

We do not sell or trade your personal information. However, your information may be shared in the following situations:

• Service Providers: Trusted third parties who assist with payments, deliveries, website hosting, or other operational services.
• Legal Compliance: When required by law, regulations, subpoenas, or legal processes.
• Business Transactions: In the event of a merger, acquisition, or asset transfer.

4. Security of Your Information

We use appropriate technical and organizational security measures—including secure servers, restricted access, and encryption—to safeguard your information.

However, no digital system is 100% secure, and we cannot guarantee absolute protection against all risks.

5. Your Rights

You are entitled to the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request that we delete your data, subject to legal or contractual requirements.
• Withdraw Consent: Opt out of marketing communications at any time.

To exercise your rights, please contact us at: diversityspares@gmail.com

6. Cookies and Tracking

Our website uses cookies to improve performance and user experience. Cookies store small amounts of data on your device to remember preferences and track site activity.

By using our website, you consent to the use of cookies.

You may manage or disable cookies via your browser settings.

7. External Links

Our website may include links to third-party sites. We are not responsible for their privacy practices or content. We encourage reviewing their policies before submitting personal information.

8. Updates to This Privacy Policy

We may update this Policy periodically to reflect changes in our practices or legal requirements.

Revisions will be posted on our website, and the “Effective Date” will be updated.

Please review this page regularly.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

10. Acceptance of Terms

By using our website or engaging with LM Diversity Spares, you acknowledge that you have read, understood, and agree to this Privacy Policy.